Q: Where is the conference being held?
The conference is being held at the Melbourne Convention and Exhibition Centre.
Q: Are tickets transferable?
Yes, tickets are transferable up until February 1st 2019.
After midnight February 1st (AEST) there will be no more transfers permitted for tickets unless a $25 name change fee is paid.
After February 22nd, there will be no more ticket transfers.
Q: Are tickets refundable?
No, unfortunately there will be no refunds on tickets and all sales are final.
Q: Will there be food provided?
There won’t be food provided however the Melbourne Convention and Exhibition Centre is in the heart of Melbourne and has many restaurants and coffee shops in very close walking distance.
If you’ve upgraded your ticket to VIP, you will receive a catered lunch for both Monday & Tuesday in the VIP lounge.
Q: Is there parking available on site?
The Melbourne Convention and Exhibition Centre has paid parking on site and there is also street parking in nearby streets across the road from Crown Casino. We recommend you research the area ahead of time to find a suitable parking area. Parking costs associated for the event are set at the discretion of the venue.
Q: What time will the days start and finish?
Please keep an eye on the agenda on the website for an up to date agenda for the conference as we get closer to the date.
You’ll also be receiving email updates for the conference as we get closer to the event.
Q: Will ticket prices always remain at this rate?
No, as the event nears the ticket prices will increase more and more, so be sure to lock in your tickets as early as possible!
Q: Can tickets be used as gifts?
Yes! You can buy tickets on behalf of someone else or given them to someone as a gift! By February 1st you’ll need to make sure you’ve let us know which name you want on the ticket (if you’ve bought multiple). Otherwise you can purchase the ticket under your own name and then have the name transferred before Feb 1.
Q: Are we currently hiring helpers or taking on volunteers for the conference?
Unfortunately we’re fully staffed for this conference! The only way to attend is by picking up a ticket.
If you have any further questions, please call us on (03) 8658 3429, live chat or email firstname.lastname@example.org